06-04-2017

Sofia, Bulgaria
Company based in Sofia is looking for 30 CUSTOMER EXPERIENCE SPECIALISTS, ITALIAN MOTHER TONGUE

Informations:
Our client is a global leader delivering flexible and innovative digital marketing solutions to SMB’s in more than 16 markets around the world. Their enterprising nature leads to discovering fresh new ways to create a lasting brand for their clients that delivers proven results in both conversions and audience engagement.

Responsibilities:
As a Customer Experience Specialist your primary responsibility is the day-to-day communications through telephone with Italian B2B clients offering solutions to questions and requests with a great customer mindset. You manage your B2B customer contacts actively and pro-actively, handle inbound & outbound calls and e-mails.

Requirements:

• Italian excellent
• Very good knowledge of English
• Highly motivated and result orientated
• Excellent organizational and communication skills
• Strong work ethic and the ability to work in a pioneering, dynamic and fast-growth environment
• Interest in digital marketing, SEO optimisation and website creation
• Flexible and deadline driven
• Ability to take ownership of your work
• Computer skills: Operating system knowledge of CRM-system, Packages MS Office 
• Some experience in a call center is a big plus

Conditions:
Contract permanent (with trial period of 6 months), 40 hours/week from 09.30 until 20.30 hours (small shifts)
Salary: BGN min. 1.800 max 2.000 (Bulgarian Lev) net, monthly
Accident Insurance
Training for free.

How to apply:
Send your CV in English to: eures@cittametropolitana.torino.it

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